Privacy Policy

1. Data Controller Identification

This privacy policy sets out the data processing practices of CS Party Wall Surveyors Ltd (trading as CS Chartered Surveyors & Party Wall Services), an independent chartered surveying practice regulated by the Royal Institution of Chartered Surveyors (RICS).

Registered Office & Primary Practice Address:
Delacourt Mansions, 33 Rosendale Road, West Norwood, London, SE21 8DU, United Kingdom.
Direct Correspondence Email: services@cscharteredsurveyors.com
Telephone: 07723 387511
Principal Designated Contact: Christopher Taylor

2. Personal Data We Collect

In order to provide chartered surveying services and administer statutory duties under the Party Wall etc. Act 1996, we collect and process the following categories of personal information:

• Identity & Contact Information: Full names, correspondence addresses, site addresses, telephone numbers, and email addresses of building owners, adjoining owners, freeholders, leaseholders, and project architects.
• Property & Statutory Records: Land Registry title documents, architectural drawings, structural calculation reports, planning documentation, and party wall notices served under Sections 1, 2, and 6 of the Act.
• Schedules of Condition Data: High-resolution digital photographs, written condition reports, and technical inspection notes documenting the pre-construction condition of neighbouring properties.
• Financial & Transactional Data: Records of payments made, fee agreements, and banking transaction references (we do not store debit or credit card details).
• Technical Telemetry: Anonymised server logs, browser types, and cookie session identifiers collected during website navigation.

3. Lawful Basis for Processing under UK GDPR

We process your personal information strictly under the following lawful bases established by Article 6 of the UK General Data Protection Regulation (UK GDPR):

• Performance of a Contract (Article 6(1)(b)): Where processing is necessary to execute an agreement for surveying services, contract administration, or construction project management.
• Compliance with a Legal Obligation (Article 6(1)(c)): Where processing is mandated by statutory legislation, particularly our quasi-judicial statutory duties as appointed party wall surveyors under the Party Wall etc. Act 1996.
• Legitimate Interests (Article 6(1)(f)): Where processing is necessary for our legitimate professional interests, including serving statutory notices on adjoining owners, preserving photographic evidence to resolve structural damage disputes, and defending against professional liability claims.
• Consent (Article 6(1)(a)): Where you have expressly consented to specific non-essential website cookies or direct newsletter communications.

4. How We Use and Share Information

We treat your data with the highest professional discretion. We do not sell, rent, or trade your personal data to commercial third parties for marketing purposes.

Your information may be shared solely in the following professional circumstances:

• Party Wall Dispute Resolution: Sharing necessary statutory notices, architectural plans, schedules of condition, and awards with the adjoining owner, their appointed surveyor, or a selected Third Surveyor under Section 10 of the Party Wall etc. Act 1996.
• Regulatory & Professional Oversight: Disclosures to the Royal Institution of Chartered Surveyors (RICS) for regulatory audit compliance, or to our professional indemnity insurers and legal advisors in the event of a dispute.
• Secure Technical Service Providers: Cloud storage providers and email hosts operating with encrypted infrastructure based within the UK or European Economic Area (EEA).

5. Data Retention Schedules

In accordance with the Limitation Act 1980 and RICS professional guidelines:

• Statutory Party Wall Awards & Schedules of Condition: Retained for a minimum period of 12 years following the completion of building works, reflecting the statutory limitation period for deeds and latent structural damage claims.
• Building Contract Administration Files: Retained for 6 to 12 years from final completion and certificate of making good defects.
• General Enquiries: Routine enquiry form submissions and email correspondences that do not materialize into an active appointment are securely erased within 24 months.

6. Your Statutory Rights

Under the UK GDPR and the Data Protection Act 2018, you possess explicit rights regarding your personal information:

• Right of Access: You may request confirmation of whether we process your data and receive a copy of your records (Subject Access Request).
• Right to Rectification: You may request correction of any inaccurate or incomplete personal records.
• Right to Erasure: You may request the deletion of your data where retention is no longer necessary, subject to our statutory duties under the Party Wall Act.
• Right to Restrict Processing: You may request the restriction of processing while a contest regarding data accuracy is resolved.
• Right to Object: You may object to data processing based on legitimate interests.

To exercise any of these statutory rights, please contact our data controller in writing at services@cscharteredsurveyors.com.

7. Cookies and Tracking Technologies

Our website uses strictly necessary cookies to ensure technical security and correct layout presentation across mobile and desktop devices. We do not deploy intrusive third-party cross-site marketing trackers. You can adjust your cookie settings at any time using our on-page cookie settings button or via your web browser configuration.

8. Supervisory Authority and Complaints

If you have any questions, concerns, or complaints regarding how we manage your personal information, please contact us first so we may resolve the issue promptly.

You retain the legal right to lodge a formal complaint with the UK data protection supervisory authority:

9. Policy Review & Amendments

This privacy policy was last comprehensively reviewed and updated in 2026. Any future modifications will be published on this page with an updated revision date.